Data Transfer & Backup

Data transfer and backup setup service in Cambridge

Safe moves. Solid backups. Peace of mind.

Upgrading or replacing a computer? We’ll migrate your data cleanly and set up a reliable backup so your files are protected. We work with Windows and macOS, keeping your folder structure intact and verifying important copies.


What we transfer

  • Documents, Photos, Videos & Downloads
  • User profiles, desktop & common libraries
  • Email data (Outlook PST/OST, Apple Mail*), contacts & calendars*
  • Browser bookmarks/password export (where supported)
  • Light app data & settings (when exportable)
  • From old PC/Mac to new PC/Mac or external drive
*App/platform-dependent; we’ll confirm what’s possible for your setup.

Backup options

  • External USB drive backups (scheduled)
  • Network/NAS backups for households & SOHO
  • Cloud backup guidance (OneDrive/Google Drive/iCloud/Dropbox)
  • Hybrid strategies (local + cloud)
  • Basic restore tests so you know it works

Before we visit

  • Have logins and unlock PINs/passwords available (including Apple ID/Microsoft account if used).
  • Bring/prepare the chargers and ensure both machines can power on.
  • Confirm there’s enough free space on the destination device or provide an external drive.
  • Know your two-factor authentication method (phone/SMS/app) so we can re-sign into services.
Data safety & limits: We don’t perform clean-room recovery or board-level repair. If a drive shows signs of failure, we’ll pause and recommend a specialist. Encrypted devices (BitLocker/FileVault) require your keys/passwords. Some apps can’t be migrated and must be reinstalled/re-activated.

FAQs

Files and many settings transfer cleanly. Most applications are best reinstalled on the new machine; we’ll help with licenses and sign-ins where needed.

Yes — we preserve your user folders and layout. For photo libraries (e.g., Photos/iPhoto/Lightroom), we keep the library packages intact where possible.

Often yes. We can export/import Outlook PST files, connect IMAP accounts, and assist Apple Mail where supported. For managed business email (Microsoft 365/Google Workspace), we’ll help you sign back in and sync.

Local drives are fast and inexpensive; cloud adds off-site protection and version history. Many people use both for a resilient “3-2-1” approach (3 copies, 2 media, 1 off-site).

We’ll assess condition first. If the drive still mounts, we can attempt a cautious copy. If it shows failure symptoms, we’ll stop and refer to a data-recovery specialist to avoid further damage.

Get a fast quote

Tell us the source & destination devices and roughly what needs moving.

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Helpful extras: photos of the old desktop folders, the external drive (if you have one), and any error messages.